FAQ | 
WARD CHARGES, DEPOSITS & DISCHARGE
1. WARD DEPOSIT
| MALAYSIAN CITIZEN | |||
| Ward Class | Medical | Surgery | Maternity & O&G |
| First Class | RM1050 | RM 1650 | RM 800 |
| Second Class | RM 200 | RM 400 | RM 350 |
| Third Class | RM 20 | RM 30 | RM 15 |
| NON CITIZEN | |||
| Ward Class | Medical | Surgery | Maternity & O&G |
| Executive | RM 7,000 | RM 11,000 | RM 7,000 |
| First Class | RM 7,000 | RM 11,000 | RM 7,000 |
| Second Class | RM 3,000 | RM 5,000 | RM 5,000 |
| Third Class | RM 1,400 | RM 2,800 | RM 2,800 |
PENSIONEER
Pensioner and government employees whom request to transfer to a higher class than their entitlement is require paying a deposit
| First Class - 1 bed | First Class - 2 bed | First Class - 4 bed |
| RM 300 | RM 200 | RM 150 |
*Deposit must be added when it is less than the interim bill.
Ward deposit and ward charges differs from one person to an other depending on the type of illness and the type of ward admitted to. Keep your deposit slip to claim back refund from any access of the fee after you are discharge from the ward.
2. WARD CHARGES
| Class | Daily Ward Charges | |||
| Category | Malaysian Citizen | Non-Citizen | ||
| Excecutive | Air- Conditioned | Non Air- Conditioned | ||
|
VIP 1 bedded 2 bedded 4 bedded |
RM 225 RM 180 RM 150 - |
- RM 120 RM 90 RM 60 |
- RM 90 RM 60 RM 45 |
- RM 320 RM 240 RM 200 |
| 2 | - | RM 40 | RM 25 | RM 180 |
| 3 | - | RM 3.00 | RM 160 | |
Pensioner and government employees whom request to transfer to a higher class than their entitlement will be charge same as public/private
3. IN-PATIENT TREATMENT CHARGES
| WARD CLASS | Daily Charges for Each Patients | ||
| Public/Private | Government/Pensioner | Non Citizen | |
| 1 | RM 15 | Free of charge | RM 100 |
| 2 | RM 5.00 | ||
| 3 | Free | ||
Note:
Patient who is initially admitted to a lower class then transfer to a higher class at his/her request is require to pay ward charges at the rate of the higher class.
4. GUARANTEE LETTER
Govenment Employee will be admitted to a third class if without guarantee letter from his/her department.
Pensioner will be admitted to a third class ward if without pensioner card or other supporting document.
Private firm (firm that is registered with the Ministry of Health) will be ask to pay deposit if without guarantee letter from the firm.
5. CLAIMING THE REFUND
Forward the following documents:
- Payment receipts
- Hospital Bills
- Identification card
- Proxy letter is require if the claimant name differ from the payer name in the receipt
6. METHOD OF PAYMENT
- Cash
- Cheque, Postal Draft & crossed Money Order in the name of Pengarah Hospital Kuala Lumpur"; Please write patient's full name and identification number at the back of the cheque.
- Credit Card - Master Card & Visa may be use for payment of deposit and hospital bills only.
- Pay Deduction - For government employee only. Total of bill must exceed RM50.00.
7. OPERATING HOURS
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MAIN COUNTER Ward Admission Registration: 24 Hours Hospital Bill Payment: 24 Hours |
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ON DISCHARGE please ensure that you receive your hospital bills Pay your bills BEFORE LEAVING |
8. DEPOSITS REFUND
For refund (if the deposit paid exceeds amount of bill) kindly furnish :-
- Payer's and patient's original identity card/passport
- Original payment receipt and sales draft
* 'letter of oaths' is compulsory in the event of loss of original payment receipt / sales draft.
* for external fixator claim refund, the original receipt is compulsory to be validated duly signed by the Medical Officer/Medical Assistant/Staff Nurse in charge - Authorization letter duly signed by the payer and a copy of claimant's identity card / passport (in the occasion of the claimant's identity is not the payer)
9. OUTPATIENT DEPARTMENT
Out patient are patients who get their treatment from the Outpatient department or Specialists clinics.
| Charges | Out Patient Department | Specialist Clinic |
| Malaysian Citizen | RM 1.00 |
|
| Non-Citizen | RM 40.00 (excluding investigations or procedure) | RM 120.00 (excluding investigation or procedure) |