Head of Department  Encik Zulhan bin Ambi
Phone  603-26155960
Fax  603-26943942
Email  This email address is being protected from spambots. You need JavaScript enabled to view it.

The Department of Medical Social Work in Hospital Kuala Lumpur, provide a comprehensive and effective medical social work service at both in-patient and outpatient level to patients and their families. In the modern era of varied and complex diseases for which the medical science is unable to find out remedies, the functions of Medical Social Worker attains much importance. Our Medical Social Worker with their knowledge of the dynamics of human behaviour as well as skills in establishing purposeful relations, tries to know the patient as a 'person', his socio-economic conditions, his attitude towards health problems, his relationship with the family, taps community resources and acts as a liaison between the patient and community. Our service will be provides oil that enables the complicated hospital machinery to move smoothly and eficiently, assists the patients to have that peace of mind that allows them to benefit to the full from medical and surgical care and provides the important liaison with community that results in good public relations and the most effective use of resources.

 

VISION

To provide a caring, efficient and effective social service & to help patients cope with their problems that interfere with their health.

MISSON

Our mission is to enhance human well-being and help meet the basic human needs of all people.

OBJECTIVES

• To help the patients solve their problems which directly or indirectly affect their medical condition while in the hospital;
• To promote continuity of family relationships and to prevent family maladjustment and disorganization during and after illness;
• To assist the doctor and other team members gain an understanding of the socio-behavioral and economic situation of patients and their families in order to arrive at a holistic approach to diagnosis and treatment; and
• To help patients and their families in their rehabilitation during confinement and after discharge by skillful use of their own resources, those of the agency and those of the community.

LINK

https://masw.org.my

 

SUPPORTING THERAPY

-  Support (helping patients and families cope with the emotional stresses that often accompany illness, separation from
   home and family and unfamiliar experiences).
-  Counseling (talking over problems and looking for solutions individually with a medical social worker and in a group
   setting that may include an outside referral).
-  Marital and family counseling (life altering diagnosis & grief counseling).
-  Specialized services for battered spouse, unmarried mothers & adoptions (legal reporting and support planning).

 

PRACTICAL ASSISTANCE

  • Immediate financial/practical assistance to needy patient.
  • Financial aid for implants & prosthesis.
  • Multi-disciplinary team work.
  • Psychosocial assessment for planning and team consult (mental status examination & collaboration with MD's, nurse and other team members).
  • Psychosocial evaluation.
  • Biopsychosocial evaluation
  • Home visits (to confirm diagnosis, to provide social support, follow up care and social investigation and assessment of needs).
  • Liaison Work.
  • Information and Referral (providing information about resources for needs such as transportation, finances,legal services and vocational services).
  • Legal issues (public guardianship, immigration issues, legal referral & conservatorship-civil and psych).
  • Legal issues (public guardianship, legal referral & conservatorship-civil ). 
  • Geriatric with psychosocial problems.
  • Discharge planning (assisting to home and intermediate care facility)
  • Rehabilitation and assistance with job placement for patient
  • Post-Hospital Planning (coordinating services such as outpatient appointments and continuing supportive medical social work intervention).
  • Long and short term care planning (assessment of home & support system, anticipation of future care and home health options)
  • Placement (Institution)
  • Consultative and advisory services (CAS)

SPECIFIC SERVICES

Home Visit by Medical Social Worker Grand Ward Round

 

Emotional Support to the patient by Medical Social Worker Case Conference

 

CONTINUING MEDICAL SOCIAL WORK EDUCATION ( CMSWE ) & CONTINUOUS PROFESSIONAL DEVELOPMENT (CPD)

The department has a regular CMSWE & CPD program on every Wednesday at 9.00 am to 11.30 am. Its normally presented by medical social workers and chaired by a head of department.Topics for CMSWE presented by Social Work Medical Officer include clinical medical social work cases, service and support programmes and medical social work challenges. For CPD invited guest form related agency and department ware invited, topics are non clinical, management, guideline, procedure and other.


DEPARTMENT TRAINING AND RESEARCH ACTIVITIES

Courses

1. Post-graduate and graduate training.
2. Autonomy and professional activities of social workers in hospital and primary(health care setting)
3. Post basic Medical Social Workers in interdisciplinary expectations of the Medical Social Worker in the hospital setting
4. Post basic Medical Social Work in discharge planning.
5. Medical Social Work collaboration : implications for professional identity, roles and relationship.
6. Responding to psychosocial needs : Physician perceptions of their referrel practices for hospitalized patients.
7.Social work in restructuring hospitals : meeting the challenge.

SENARAI PEGAWAI YANG MENYAMBUNG PENGAJIAN

Bil

Pegawai

Tahap Pengajian

Tahun

1

Mohd.Kamaruzaman Ali

Master

2011

2

Hilyati Mohd Hashim

Master

2012

3

Wan Samhanim bt Wan Sulaiman

PHD

2012

4

Tn Hj Mohd Sahriman Ariffin

Master

2013

5

Mohamed Yunus bin Hj So'oib

Master

2014

6

Noor Syuhadah Mokhtar

Master

2017

 

 

 

 

 

 

 

 

 

SENARAI PELAJAR YANG MENJALANI PRAKTIKAL DI JABATAN KERJA SOSIAL PERUBATAN

Bil

Nama Pelajar

Institusi / IPT

Tahun

1

Norazira Ismail

UUM

2013

2

Azman Mohamed

UKM

2014

3

Siti Nurashikin Abd Razak

UKM

2014

4

Nuraiesyah Mohd Saberi

UKM

2014

5

Amy Suhana Abdullah

UKM

2014

6

Mohamad Yunus Soóib

UKM

2014

7

Nur Hafizah Ahmad Fadlullah Suhaimi

UKM

2015/2016

8

Nur Fatin Illiya Mohd Idris

UMS

2016

9

Nur Akma Jani

UMS

2016

10

Nur Izzati Shamsuri

UMS

2016

11

Norhidayah Abdul Majid

UKM

2016/2017

12

Nor Atikah Md Khanapiah

UKM

2016/2017

13

Soraya Mohd Taufik

UKM

2016/2017

 

 


Departmental Research Studies

1. Kajian Kepuasan Pelanggan Tempoh Masa Menunggu Bagi Pesakit Luar di Jabatan Kerja Sosial Perubatan Hospital Kuala Lumpur (2012)

2. Kajian Tempoh Masa Yang Diambil Oleh Pesakit Untuk Berurusan Di Jabatan Kerja Sosial Perubatan (2013).

3. Faktor-faktor Yang Mempengaruhi Persepsi Ibu Terhadap Kecacatan Anak-anak KLEF di Hospital Kuala Lumpur (HKL) (Mohd Hafiz Yahya, 2013).

4. Kajian Tempoh Masa Yang Diambil Oleh Pesakit Untuk Berurusan Di Jabatan Kerja Sosial Perubatan (2014).

5. Tahap Pengetahuan Pegawai Perubatan Siswazah Terhadap Perkhidmatan Kerja Sosial Perubatan Di Hospital Kuala Lumpur dan Faktor-Faktor Yang Mempengaruhi (Mohd.Kamaruzaman Ali, 2014)

6. Hubungkait Di Antara Status Kesihatan Mental Dan Impak Sosial Terhadap Pesakit Remaja Di Wad (Hilyati Mohd Hashim, 2014).

7. Keberkesanan Perkhidmatan Kerja Sosial Perubatan Dalam Kalangan Pesakit Dan Keluarga Di Pusat Perubatan Universiti Kebangsaan Malaysia (Siti Nurashikin Abdul Razak, 2014).

8.Faktor-faktor Yang Mempengaruhi Kualiti Hidup Warga Tua Di Institusi Jagaan Warga Tua Malaysia (Azman bin Mohamed, 2015)

9.Tahap Kesejahteraan Mental Dan Faktor-Faktor Yang Berkaitan Dalam Kalangan Gelandangan Di Sekitar Kuala Lumpur (Amy Suhana Binti Abdullah, 2015)

10. Penilaian Pesakit Terhadap Tahap Kompetensi Pegawai Kerja Sosial Perubatan Dalam Mengendalikan Kes-Kes Jabatan Kerja Sosial Perubatan Hospital Kuala Lumpur (Nuraiesyah Binti Mohd Saberi, 2015)

11. Sokongan Sosial Yang Mempengaruhi Kualiti Hidup Pesakit Dalam (Inpatient) Yang Menerima Perkhidmatan Kerja Sosial Perubatan Di Hospital Kuala Lumpur Pada Tahun 2015 (2015)

12.Faktor-faktor Yang Mempengaruhi Tahap Sokongan Sosial Penjaga Pesakit Skoliosis Yang Menerima Perkhidmatan Kerja Sosial Perubatan Di Hospital Awam Kuala Lumpur (Mohd Sahriman Ariffin, 2016)

13. Faktor Sokongan Sosial Yang Mempengaruhi Kualiti Hidup Pesakit Yang Telah Menjalani Rawatan Penggantian Sendi Lutut Di Pusat Perubatan Universiti Kebangsaan Malaysia (Mohamed Yunus bin Hj So'oib, 2016)

14. Internet Addiction Among Adolescents In Kuala Lumpur And Its Underlying Factors (Nur Hafizah Binti Ahmad Fadlullah Suhaimi, 2016)

15. Sokongan Sosial Yang Mempengaruhi Kualiti Hidup Pesakit Yang Menerima Bantuan Tabung Bantuan Perubatan Perubatan (TBP) Dan Tabung Kebajikan Perubatan Malaysia (TKPM) (2016). The department has a regular CMSWE program on every Wednesday at 9.00 am to 10.30 am. Its normally presented by medical social workers and chaired by a head of department.Topics presented include clinical medical social work cases, service and support programmes and medical social work challenges.

 

 

 

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